Phoenix | 480-788-0332
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Cloud Solutions Professionals
Communication Solutions for Small & Medium Businesses in Arizona
At American Technology Solutions & Cloud LLC (ATS & ATC), we’ve been at the forefront of providing cutting-edge communication solutions in Phoenix, Tucson and other municipalities in Arizona for over 50 years. And as a family-owned business, we pride ourselves on delivering reliable, innovative, and cost-effective communication and infrastructure services tailored to meet the needs of small and medium businesses (SMBs). From unified cloud communications to premise-based phone systems, data communications hardware, voice & data cabling, cybersecurity, and internet services our solutions are designed to keep your business connected, secure, and agile.
Unified Communications
as a Service (UCaaS)
In today’s fast-paced world, communication is key, and with our Unified Communications as a Service (UCaaS), we offer a fully integrated platform that streamlines all your communication needs. Whether it’s phone systems, video conferencing, eFax, chat, SMS, or secure file sharing, our cloud-based solution is built to enhance collaboration and productivity across your organization.
Our UCaaS platform integrates seamlessly with contact center services, artificial intelligence (AI), and data archiving tools, ensuring that your business has the flexibility to adapt to ever-changing communication needs. Whether you’re a small office or a growing enterprise, our UCaaS system can scale with you, offering a unified, reliable, and cost-efficient way to manage your business communications.
American Technology Cloud Internet Services
In today’s digital landscape, having fast and reliable internet connectivity is essential for effective access to customers and suppliers. What was once considered an acceptable internet speed may no longer suffice, particularly with the rise of fiber and wireless technologies. With a wide range of internet service providers (ISPs) in the market, selecting the right business internet provider can be challenging. From major telecommunications firms to budget-friendly startups, not all providers offer the same quality of service. How do you find the best internet provider and plan for your business?
At American Technology Cloud (ATC), we recognize that the ideal choice depends on your unique requirements. Through our Business Internet Services, we’ll assist you in selecting the right internet provider and services, ensuring you enjoy fast connectivity that fits your budget.
ATCs Business Internet Services offer:
- Better customer engagement through digital tools and applications
- Enhanced communication and overall customer experience
- Greater efficiency with real-time collaboration among customers and team members
- Quicker updates for digital operation tools, software, and antivirus solutions
Contact Center as a Service
(CCaaS) with AI
For businesses focused on delivering exceptional customer service, our Contact Center as a Service (CCaaS) offers an omnichannel experience that ensures smooth and efficient communication with your customers. This solution provides custom integrations and workforce optimization tools to improve the performance of your contact center.
Fully integrated with our UCaaS platform, our CCaaS enables your team to manage customer interactions through multiple channels, including voice, email, chat, and social media. The result is a seamless experience for both your team and your customers. Whether you need help desk support, inbound customer service, or outbound sales, our CCaaS solution is designed to improve operational efficiency and customer satisfaction.
Premise-Based Phone Systems
for 2 to 3000 Users
While many companies are transitioning to cloud-based systems, we understand that some businesses still benefit from premise-based phone systems. Whether it’s due to limited internet access, the need for a basic communications setup, or a preference for on-site control, we offer the Avaya IP Office as a robust solution for businesses of all sizes—from 2 users to 3000 users.
Our premise-based systems are ideal for businesses that need a reliable, traditional phone system without the complexities of cloud migration. These systems are cost-effective, scalable, and offer the flexibility to meet the needs of small businesses and larger enterprises alike.
Infrastructure Solutions
A solid communications infrastructure is the backbone of any successful business. At ATS, we offer comprehensive infrastructure solutions designed to improve the efficiency, security, and agility of your business operations. Our team is experienced in upgrading and installing cabling systems, network hardware, and advanced data solutions that keep your business running smoothly.
Our infrastructure solutions include:
- Cat6 & Cat6a communications cabling
- Multimode and single-mode fiber installation
- Gateways and firewall routers
- Gigabit and multigigabit Ethernet switches
- Indoor and outdoor Wi-Fi solutions (Wi-Fi 6, 6e, and 7)
Whether you’re expanding your office, upgrading outdated systems, or looking to enhance your network security, our infrastructure solutions ensure that your business is equipped to meet the demands of modern communication and data management.
Cybersecurity with eSure AI
In today’s digital age, cybersecurity is no longer optional. Hackers target businesses and homes alike, looking for opportunities to steal valuable data and disrupt operations. At ATS, we offer AI-powered cybersecurity protection through eSure AI, designed to protect both your business and home networks.
Our cybersecurity package includes comprehensive monitoring and protection against cyber threats, such as ransomware, data breaches, and unauthorized access. It also comes with up to $1,000,000 of cyber insurance, providing peace of mind that your business is safeguarded from potential financial losses due to cyberattacks.
As Chase Norlin, founder of eSure AI, puts it, “Hackers are coming after valuable assets on your home and business computers including personal and business information, online passwords, monitoring your business and family’s activity, even access to cameras and door locks.” That’s why it’s critical to invest in cybersecurity solutions that protect not just your business, but everything connected to your network.
24/7 Support and Emergency Assistance
We know that technology doesn’t sleep, and neither do we when it comes to supporting our clients. At ATS, we offer remote and onsite technical support to ensure your business stays up and running without interruption. Our help desk is open from 7 am to 6 pm, Monday through Friday, with emergency phone assistance available 24/7.
Our dedicated support team is always ready to troubleshoot issues, provide guidance, and ensure that your communication systems are operating efficiently. Whether it’s a minor glitch or a major outage, you can rely on our team to provide timely, expert support whenever you need it.
Data Protection & Availability
Data Protection Solutions with Vault America and American Technology Cloud, LLC (ATC)
Whether you need to secure a single file, restore your entire system, archive information for regulatory compliance, or search for critical data, ATC has chosen to partner with Vault America to strengthen your data management toolbox. Together, we offer a “best-in-class” solution tailored to meet the needs of businesses ranging from small enterprises to multinational corporations.
In cases of data loss, disasters, audits, or routine business operations, having a fast and reliable method to secure, protect, recover, and access your data is essential.
Why Choose American Technology Solutions & Cloud LLC?
For over 50 years, ATS has been a trusted partner for small and medium businesses across Arizona, offering customized communication solutions and top-tier customer service. As a family-owned business, we understand the unique challenges that SMBs face, and we’re committed to providing solutions that are flexible, reliable, and cost-effective.
We’re proud to be certified by industry leaders like Intermedia, Avaya, RingCentral, Extreme Networks, and EnGenius Technologies, which means you can trust that our services meet the highest standards of quality and performance.
At ATS, we’re more than just a technology provider—we’re a partner invested in your success. Whether you’re looking for a cloud communication solution, infrastructure upgrade, or cybersecurity protection, we have the products, expertise, and support to help your business thrive. Contact us today for a free estimate and learn how we can tailor our services to meet your unique business needs.
Proudly serving all of Arizona, featuring Phoenix, Tucson, Show Low & Pinetop-Lakeside
